Dear Vodacom Please just get some competent people to work for you. I have now already been asked 3 TIMES to fax through a proof of payment, id and signed proof of premature cancellations of my two accounts with you. Every time I ask for a reply, wether or not the the account has been closed, I get ...
I have been to the Vodacom Store at the Glen Shopping Mall to take out a contract. I requested that my MTN number be ported over to Vodacom and according to Sifiso, this would be done with 24 to 48 hours. One week passed with the number not being ported over. i cancelled the contract and request my ...
In August 2012 I received my account statement with an unknown cell number (0827822919) linked to my existing account. I immediately called Vodacom about this and they said I opened a new account with them. I told them that I never opened this account and therefore demanded that they unlink this ...
I took out a contrackt for a tablet with a MYGig2 bundle. With my contract i asked the person (Okkert, not woring at the Cell Shop anymore) to cut of my services every month when i reached my limit. He also explained to me that if i blocked my line to not go over my allowed useage i wouldnt receive ...
I received my iPhone5 from Nashua Mobile in December and have been to Vodaworld, the iStore and Nashua Mobile. Nobody can offer a solution that addresses the issue, but there seems to be consensus that it is either the device or the network. Nashua Mobile claims that they will send the device to ...
I MUST THANK VODACOM ONCE AGAIN ON FOLLOWING UP WITH MY QUIRY AND I MUST SAY I AM HAPPY WITH THE OUTCOMES, A LADY BY THE NAME OF MODDY FROM VODACOM CALLED TO INFORM ME THAT THE CONTRACT CANCELLATION IS IN PROGRESS.I TRIED TO RATE HER SERVICE BUT DUE TO THE FACT THAT MY PHONE IS STILL LOCKED I ...