I have upgraded my daughters cellphone contract online on the 03 of March 2013. the phone is still not delivered, although the promise on the website is that they will deliver within 3 days. I have been to vodacom at Mooirivier Mall in potchefstroom, and the very unfriendly unhelpful lady told us ...
I WAS CALLED BY VODACOM CUSTOMER (dont) CARE, THE GUY MADE A WHOLE LOT OF EMPTY PROMISES INCLUDING A REFUND ON ALL COST I INCURRED DUE TO CELLUCITY'S NEGLIGENCE. I STILL HAVE NOT GOTTEN ANY FEEDBACK FROM CELLUCITY EVEN THOUGH THE GUY AT VODACOM CALL CENTRE SAID HE WILL HAVE THEM SORT OUT THE MESS ...
On the 24th of February I applied for a package migration for my son from top up 315 to Smart Standard and bought him data as the migration only happens on the first of the month. This was done at the Vodacom store in Benmore. I was not told that the data allocation was pro rata. The sim swap ...
I have been trying 3 days to contact the sales department to change the delivery address of a new contract. I still have not managed to speak to anyone there, I had to find out from the cancellations department that their Iphone 5 is out of stock. I also could not cancel the contract because their ...
I went to the Vodashop, Lifestyle centre in Polokwane to do 2 sim swops on 2 of my accounts. The woman there said I qualify for a upgrade on 1 of my accounts, and not my main contract. I did the sim swops and upgraded. She gave me the wrong sim for the phone that I got because it requires a micro ...
So my dad is the account holder of my cellphone account as he has been the account holder for the same account for 5 years or more and it was easier for him to stay the account holder than for me to deal with paperwork and change it into my name. Anyway my dad past away suddenly and we are now ...