I went to pay the outstanding amount on my Vodacom account on Saturday 16th of March 2013 at Vaal Mall. I informed the lady that I'm paying the full amount which R 10 200. I paid the amount and asked the lady if my phone will be switched back on to which she replied yes. It was not switched back on ...
I have a contract with Vodacom and have the Blackberry 9360 phone. This is one of the worst phones ever manufactured. I sent my phone in for repairs AGAIN, for I don't know how many times it went in for repairs now. I can't make or receive calls. This is the second new phone (same model) that ...
I REQUESTD ITIMISED BILLING IN JANUARY, I RECIEVED IT, THEN I ASKED THEM TO ADD IT TO MY BILL IN FEB I DIDNT GET A BILL OR THE ITEMISED BILLING... I MADE ENDLESS PHONE CALLS AND BEEN PASSED FROM PILLAR TO POST... EVEN THIS MORNING I CALLED AND SPOKE TO A TEAM LEADER WHO SAID HE WILL ME BACK IN 30 ...
A big thank you to Max at Vodacom, Fourways Mall. Super efficient, helpful and most importantly kept true to his 'promises'. He sorted out my query with speed and gave feedback via e-mail and telephone communication. Regards, Monique ...
On Tuesday 12 March, I called the upgrade centre to upgrade two of my cell contracts. Service centre agent, Lawrence, omitted to advise that additional monthly costs for the new handset would be applicable considering I was very clear in stating that I did not want to incur additional costs. I was ...
Hi i am still waiting for a response no one has contacted me as off yet, when i try to call customer service no one can seem to help me all of them says it is with their technical support they are looking into it. and if there is no one calling you re assuring you that as our valued client we are ...