I have an Apple Iphone 4s, which is about a year old. Last week it stopped charging. I am very particular with my phone and as my wife also has one, I tested the charger etc with her phone / charger. Clearly the problem was the iphone handset unit. As it is still under waranty I went to a Voda Shop ...
I have lost count on how many times I am submitting this complaint. Just because Vodacom refunded me for the useless faulty Blackberry Bold they feel its okay to ignore the charges on my account. Charges for INTERNET USAGE on a Blackberry subscription I have been paying for the last 2 years. No ...
Hi there We pay monthly insurance on our contract for our iPhone 4S which is apparently insured for -R7000. However we can't access this even though your website says it 'provides cover for your cellphone in the event of loss, damage and, and also covers any repairs to your cellphone.' My husband ...
Its now 19 days and Vodacom never ever called me with regards to my query. All they fowarded was three sms confirming the query is with the retentions department and will revert back to me. again no call was ever made to me to inform me the progress of the query. On the 17th March an email was send ...
Hi For a very very irritated client. My phone is worth R7 679 - It is a Blackberry Bold 9900, I bought it at Bayside mall in Cape Town. The phone broke and cannot be repaired. I pay insurance for this specific phone valued at R7 679. Vodasure now tells me they will only pay out R5 767, 15 - because ...
Oky so my account is in arears which I did not know because my bill is set on debit order. I get to a Vodacom store and they tell me I am in arears which I do not have any trouble paying, but if I did not go in to that store I would not even have known. NO PHONE CALL OR EMAIL TO TELL ME THAT YOU ...