I have now written 3 reports on this and i still do not have any data connection. I was left without a connection on the 17th of Febr 2013. All I get is how sorry Vodacom is, but no person with any authority can be contacted that can solve my data connection. After 4 weeks a person comes out from ...
We entered into a contract with Vodacom, pay as you go internet service, and cancelled due to moving out of the area. Vodacom used to debit my account monthly, but when the contract ended, they did not debit anymore. May months later they kept sending me threatening letters saying I owed them ...
After waiting months to hear from Vodacom when my Blackberry will be ready for collection, I finally called and then was told that the phone was beyond repair. I was given a quote to repair and was told it would probably be replaced with a refurbished phone. Today I was told after 3 months that I ...
I had a contract with vodacom at a reduced rate p/m of R150. I the in the mean time received a comany phone and was using phone seldomely. I was due for upgrade but decided to keep no and and go to pay as you go. I phoned 3 months in advance to get the date that I can cancel. They said on 26 Feb ...
Upgrade at the store in December, they never put the upgrade through - I've incurred costs due to the incompetence of their staff. Tried to speak to Mark (Assistant Manger) - no luck, he seems to forget who I am after a few days Tried to speak to Darryl (Manager) - he's never available Spoke ...
Wrote a report on hellopeter on March 13. It took Vodacom 4 days to acknowledge receipt thereof. It is now March 24 and still no response. Perhaps it is time to launch a scathing attack in the newspaper as the arrogance that this company displays is untenable. Do not even respond to a complaint on ...