For the umteenth time it is almost not possible to make any calls from my vodacom handset. Our company currently has approximately 80 contract phones with Vodacom and another 200 pay as you go phones. Everybody complains. You can almost never anymore get hold of anybody and when you do, the quality ...
I was sent an SMS from Vodacom that i can upgrade to the latest device, i drove to my Vodacom store to find out that i still have to wait a month to upgrade after phoning Vodacom customer care for them to refuse. What is the point of sending an SMS to a customer to upgrade when they cannot. I have ...
I wanted to Trade Up my iPhone 4S to the new iPhone 5 as are being advertised on page 13 of the Vodacom March Edition, but when I came to my local Vodacom shop the sales assistant informed me that the Trade Up was only for new or Upgrade contracts. I informed him that the advertisement said ...
A couple of months ago, I asked Vodacom to cap my data account so that it would be impossible to get a huge surprise bill. They activated the cap, and I assumed everything was fine. A couple of weeks ago, late in the evening, my cellular modem was connected to a PC that started downloading updates. ...
I moved from Hazyview Mpumalange and enjoyed super fast downloading speeds with sometimes 1 bar HSUPA. Now I have a signal strength of 2-3 bar and an extremely slow Internet connection even when connected on 3G HSUPA. Sometimes it takes almost 20min just to open a simple Google Map with internet ...
I cancelled an expired contract during December 2012. Vodacom carried on deducting the premiums in Jan and Feb 2013. They refunded me the two months premiums, but are now refusing to pay interest on the illegitimate deductions. When I send emails to [Email Removed] I get responses that the emails ...