I dont know where to start on this, i have enquired numerous times about a certain phone (LG optimus G E975) both in store and online, online I got a "device is in testing will let our customers know" response via email, in store I get a "dont know what you are talking about' and ...
Last week I wrote in to complain about the shocking service I got from Vodacom customer service from accross the board, from the help line to the Vodacare shop in Somerset West, well... surprise surprise, On Sat morning I got a call from Monja Rees the branch manager, well suffice to say she ...
Through trying to add a second data bundle to the free monthly promotional data on my Vodacom contract, I have lost my free promotional data all together. Two months and many hours on the phone, Vodacom have verbally taken accountability and assured me the issue would be resolved. Disappointingly ...
Contacted Vodacom Sales around the 25th of Feb 2013, to purchase a LTE router. Here's the list of my problems: - on purchasing, they offered me the option of a normal, or a top-up contract. I chose top-up, so that I can top-up my data if it runs out. Turns out that LTE DOES NOT WORK on a top-up ...
I logged a complaint a few weeks ago about the bad 3G signal in the Ormonde area and Vodacom admitted, after carrying out tests that the signal is bad. To resolve this issue, they have commissioned a new tower for our area but could not provide a definite timeframe as to when it would be built. Now ...
On the 18th of march i received an SMS from Vodacom saying "LTE is now available to Topup Customers", being a topup customer I made enquiries to get LTE activate on my phone. 1st time I called I received information that it was only available to iPhones, I got confused by this and I guess ...