After returning from Namibia in December i received a huge bill for sending SMSses. Since i was Roaming, i am aware that SMS charges are high, but the bill i received stated that i sent a huge amount of smse and to make matters worse the itimized bill (that i had to pay for) doesnt specify which ...
It has now been more than a year ago that I started complaining about the poor reception/connectivity in the Edenvale area. After having a representative come out to my house and doing the necessary checks and confirming the poor reception/connectivity, I was told that I would be kept informed on ...
I wrote on Hello Peter and the next day got an email which was great service, I then responded to with all the required information. Rashieda then responded with only half my query answered very abruptly and that was it. I am unfortunately not happy with the service ...
I recently wrote a report whereby Vodacom changed my contract without my consent. i was on contract Top up 275s, and was changed to Blackberry 240 BES by the 1st of February without my knowledge, i was promised that they will rectify the mistake and change my contract back to where it was, the ...
Vodacom over R57 airtime from us stating we changed our Tariff plan off Daily free call option. We went onto their *111# menu and it clearly stated we on the Vodacom4less Tariff plan and even sent us broadcasting messages saying we will save 10% on calls at the moment. For this reason we went on ...
I I took out a contract last year for an iPhone 4S. I pay R449 a month. Top up. I was advised by vodacom that I should insure it with the band 5 as if I need it replaced I could get the new iPhone as ill be paying a higher premium to band 4 which covers up to 7000. Now lets be honest, the premiums ...