After complaining the first time on hello peter, a Vodacom consultant contacted me to discuss the wrongful premature cancellation fee that was put on my account. He assured me that the odd R9000 would be credited to my account owing to Vodacom's mistake. It's been two weeks and still nothing has ...
I had a 1GB month to month Recurring databundle on my phone. I then canceled it to get a 2Gb month on month recuring bundle using the Vodacom app. This bundle was supposed to start on April 1. This did not happen. I phoned 111 at 9am to report problem the consultant said that it will activate ...
I handed my faulty blackberry in on the 9th of march 2013, after recieving no updates i went into the store on the 1st of april 2013 and was told my phone was back by the 18th of march and that it was irrapairable. they then offered me a second hand phone that is not the same as the one i am paying ...
After having a Top-up 135 contract with Vodacom for 4 years, they unilaterally decided to cancel the mutually agreed discount. After waiting 15 minutes for a customer services attendant to answer my complaint, I was informed that the contract is still valid until end of May 2013 but due to ...
Business data/calls till today of more or less R14000.00 were charged on Business acc (Iphone). Don't have any use of data currently, and no one has come back to me regarding this matter. Ref: S3-SEA7X-XQRL. Mrs Moddy Motebejane has contacted me to inform that Mr Michael van Wyk will contact me as ...
I upgraded to an IPhone 5 "smart standard package" on 15 December 2012. I specifically asked the agent doing the upgrade that where I use a wireless router which has a 2 gig per month data package can I link my cell phone to this wireless router and only use the 2 gigs on the router as ...