Hello Peter. Its hard to believe that this is how a client is being treated. I upgraded on the 19/03/2013. to a Lumina 820 . The phone was restarting it self.so I took it back the shop attended changed some setting then gave it back. This still did not resolve the problem. So back it when again. Me ...
I gave 23 days written notice for my talk 500 contract to be changed to a pay as you go. Vodacom cancelled the service. I spent 1.5 hours on the phone to the call centre and was merely transferred from one person to another and then cut off. This happened 4 times. I then drove to Midrand from ...
I am just appalled and disgusted by the terrible service and attitude from Vodacom. As someone who between my husband and I have 7 contracts, including our work mobiles, and after being with Vodacom for over 10yrs, am really tempted to change networks! My cellphone was together with my bag, and ...
I WOULD LIKE TO COMMEND STEFANI ON HER GREAT ATTITUDE, EXCELLENT LEVEL OF SERVICE AND ADVICE DURING MY UPGRADE. VODACOM DEFINATELY NEEDS MORE STAFF OF THIS CALIBRE. WELL DONE AND THANKS STEFFANI. ...
Vodacom Cancellations Department seems to be having trouble with high call volumes. Stemming from two Customer Service Consultants on different occasions, That seems to be the EXCUSE of No Answer. It rings and the VodaDOM voice answers, you enter your number and the VodaDOM voice tells you, ...
Friend got a phone on contract from Vodacom when Vodacom decided to phone me in November 2012 with regards to a special promotion on a 3G/HSDPA 24 MONTHS LAPTOP DEAL, The Call centre said that I would save, and that this deal is nice, I thought since I am a Vodacom client and was one for so long ...