I have actually stopped going to the Centurion Ground Floor store because of the constant bad / lack of service I receive there. Previously I gave in my phone to be fixed. It came back, still not fixed and the complaints written on the paper were none of the things I said. Somehow they mixed up ...
3 weeks ago I went in to upgrade my contract, I saw a deal for pay in of R2639 for a torch, was told the deal was for February/March - said I would get all my documents and return. Upon my return the next week the system said a pay in of R4000 because I didnt have my paper to "prove" the ...
I took out a new contract with Vodacom where I needed to pay R1400 in to get my device. When I accepted the contract, the sales consultant consultant advised me that the amount would be debited from my account. The phone was deliverd to me last week Tuesday, Tuesday evening my account was ...
My name is Nomusa Sithole. I phoned Vodacom because I wanted an Iphone 4S, this was around the 8th of January 2013. The agent told me that it would take 7 days to get the phone, I was in Joburg for training at the time, I live in Durban. After many calls to Vodacom and frustrations after more than ...
My Vodacom contract was due to expire last month. I submitted multiple copies of my details to request cancellation. My monthly Direct Debit was around R679. This month they billed me R3180.08. The last email I received from Vodacom was that my account was due to be cancelled in Feb and therefore ...
I used to have a data simcard on contract when contract expired, the sim card should still be available and ac tive I have the sim card as well as the 3G dongle to use but I have spent hours and hours on the phone and have been unable to get anyone to listen to me. I have the sim card device number ...