Hi, Recently, I lost my cellphone and claimed it from insurance but they rejected my claim, stating that the sim had been removed from my phone. I motivated that, when I i signed-up for insurance via their agent who called me, she did not disclose that a sim cannot be changed, also, my number had ...
I am reporting this on behalf of my younger brother as he doesnt have access to internet, he was recruited by an agent working for vodacom to go do promotions in Naturena and at soccer city. he was not paid up to this day and this lady from this Spades and Aces her name is Nelisa Mabenge her phone ...
Last week I've decided to migrate my contract to the new RED Advantage contract that Vodacom have. My saving is higher, and it is a better deal than the Talk 500 I was on. Last night when I checked out all the "perks" of the new plan I was on, I read about the buy-back program. Awesome, I ...
I upgraded my contract telephonically and received my new phone. However the call centre agent gave me incorrect information. She said my package from business to Smart S plan would take effect on 01 April. Unfortunately she forgot to tell me that because of my gap status from the very 1st time I ...
Vodacom customer services dont lissen to my complains and dont do what i ask them to do on my account. The sevice is very poor!!! ...
Nearly 2 months ago, my friend and I applied for a contract with Vodacom for 2 Samsung Galaxy S3's. Our contract was approved about a week later (after having to call in twice a day to follow up.) Once approved, we were told that the phones had been ordered, and would be arriving in 3-4 days. After ...