I am so dam off right now..I took 2 bb phones in for repairs... they cab only book 1 in as I didn't have the charger with me... its pathetic... are the technicians stupid... I tried charging th phone with 4 diff chargers and it doesn't work... why the do I need to drive home for a dam charger... ...
I have been due for an upgrade for three months now. i went into the store on the day of my upgrade and i choose a white Iphone 5. i was them told that i would have to wait a week to get the phone. i waited a week to get the phone and when i return to the store. to be told that there are no white ...
Moved from contract to Pay as you Go at the end of March. Not familiar with the process, I bought airtime & converted a portion to data by following the instructions of the Call Centre operator & on device prompts. I used R150 of the airtime to purchase 500Mb of data, great. Yesterday I ...
On the 31 I bought a data bundle for R149 and it still has not been loaded. I reported it on the 1st and it was supposed to be sorted within 24 hours but still nothing. I called again last night and they said my call logged on the first was not even looked at yet. Pathetic. They didn't wait to take ...
I have been a valuable customer for over 15 years, and switched to contract about 3 years ago. My account has never been over around R1500 a month. Last month my bill came to over R4000, and Vodacom subsequently locked my account. I have contacted the call center over 10 times to try and resolve ...
SONY CELL PHONE (STILL UNDER GUARANTEE) HAS BEEN RETURNED TO VODACOM 3 TIMES WITH THE SAME COMPLAINT AND EVERY TIME IT TAKES APPROXIMATELY 21 DAYS FOR THEM TO ATTEND TO THE SAME PROBLEM. I AM A BUSINESS PERSON AND NEEDS MY CELL PHONE FOR BUSINESS AND CANNOT AFFORD TO BE WITHOUT IT EVEN FOR A DAY. ...