On the 20th of January 2014 I phoned your Vodacom Store in Mall @ Reds. I spoke to Mr. Johan Geldenhuys regarding the upgrade of my wife's data contract. Mr. Geldenhuys indicated that he needs to gather more information regarding the specific contract as it has been downscaled to not include a ...
To whom it may concern I received my statement for December and my data charges was 4 times the normal amount. I used it in the same proportion that I normally do and find this to be way too much. Also, I was out of the country for two weeks in December and did not use my sim card at all. I could ...
I handed my blackbery in at ladysmith on the 10/01/2014 they informed me I had to have the software updated. They sent my fone to dbn and Ireceived an sms to pay money at standard bank, this I did. Wen i phoned I was told I made an eft and now had to wait 2 days, in the meantime i faxed an prooof ...
I have been trying to upgrade for the last 2 weeks and endless phone calls, many hours of time wasted, not to mention the petrol wasted to drive to a store I have still not been able to upgrade. I was on a tablet and data package for R369 a month, I am due for an upgrade and want to change to 1gb ...
Since I purchased an iphone5 I have had billing problems with Vodacom. In mid-December 2013 I lodged a dispute concerning an account. I am still waiting for feedback (from Maynard Abrahams of Vodacom CIC). As a result of the billing problems I had no phone service from mid-December until ...
Below please find my last email sent to Vodacom Repairs Escalations dept, which was once again ignored!! I hereby refer to e-mail sent to yourselves on 19 December 2013 from John Hopley. I upgraded my contract on 19 January 2013. Since that date I have had problems with the hand set. I returned it ...