I wanted to upgrade my existing contract online, I accidentally without knowing opened a new line on 15 October 2013. I then phoned Vodacom and told them I want an upgrade and not a new line witch they then cancelled. in January I got my Vodacom statement showing there is a new line opened on my ...
Good day, I have been locked out of the Vodacom website as I had problems logging in to the Vodacom website using your image verification tool! I entered the OTP I received, but when I entered the image verification code it locked me out completely! I called your customer care on 082111, and logged ...
After requesting a Call Limit with notifications and soft locking, I was surprised to find last month and this month my billing is over double than what I normally pay. It appears as if I had access to data in an out-of-data bundle rate. To my dismay, I logged in online to find my "Call ...
Upgraded to the experia z1, when data would not load, 111 told us to pull the battery out and the result is we cracked the cover, as it does not open. Burt at the vodacom store immediately escalated the issue for me even though it was not his problem and stayed on top of it. Armin at customer care ...
I contacted vodacom to upgrade my contract. I was placed under debt review when my doctors bills became too much for me. I missed a payment and i missed a payment prev. which my mom helped me with. Now i can upgrade my contract and i keep getting told sorry your profile will not be changed from a ...
On 15/11/2013, I upgraded my contract. I've never received itemised billing before and requested it with my new contract. He told me about the R17-something, and I agreed to everything. He also wrote on my contract: ADD ITEMISED BILLING. He also made me a copy of the contract. Until today, I've ...