I spoke to Vodashop Tzaneen to change my details for billing - from myself to my bussiness. I had to submit a lot of paperwork. It is 3 months down the line - no phonecall to confirm etc. I found out 2 weeks ago it has still not been done! Now Hilton tells me I must submit some forms again- they ...
I have exactly the same problem as vineshjn had on 22 January 2013 (see below). According to the Platinum package, one free handset upgrade per year is part of the Platinum benefits. However, when I upgraded my handset in March this year, the contract was extended with 24 months up to March 2015. ...
I have previously complained regarding my mix-up when I added on an additional phone to my contract in Jan 2013. My new contract was put onto someone else's name. Yet again, the same thing has happened 2 months down the line and again I get so off the the disgusting level of service that I return ...
We took our blackberry into be repaired. They replaced it with a refurbished phone before the warranty had expired. I have been using the refurbished phone since October/November and last Thursday the phone was wrongly blacklisted. The warranty has since expired and they are willing to do nothing ...
The past few months it has become increasingly difficult to log on during peak time from 6 Pm to 9 Pm. The Internet is to slow to load web pages at these times so I don't have the choice to go on-line when I want to. There are alot of complaints from people I know and the general consensus is that ...
The staff attitude including the Store Manager of the Voda Shop at Vodaworld is shocking. You stand in the que for hours because the service is slow, then you have two people assisting one person. Trying to phone the store is just a bad idea as they simply refuse to pick up either one of their two ...