I recently upgraded from a Top-up 135 to a Top-up 99. I was assured (and signed on black and white), that my monthly payment would be/ remain R169.00p/m (which Was in the contract and signed for.) The payment consists of Top-up 99 R70 for Device Installment Fee. It adds up to R169.00. VODACOM ...
I have a BlackBerry Bold 9790, which is still under guarantee. I have received a notification from Vodacom that I need to upgrade the software on my phone. I have followed the process, just to find that my phone freezed. I could not reset the phone or do anything to get it operational again. I took ...
Hi, i upgraded my phone yesterday, with great service and i was help sorted within minutes. i also needed a micro sim and my number to be transferred to it. It was done and corrected, but vodacom had an issue and the store owner called me after hours to tell me this. i felt reassured and once again ...
For 2 months I have been living in Cullinan, writing a report that calls for internet access. That has, through Vodacom 3G, been impossible during that period. Numerous phone calls have been made to enquire whether there is coverage in Cullinan (38 kms from Pretoria) and all calls have resulted in ...
I bought a Blackberry Bold 9900 from a friend, the phone is still under its FIRST year warranty. I handed this in on the 18 March 2013. No info given I called Vodacom on 9 April to hear I need to pay R5098 for liquid damage. Don't tell me the phone is water damage when I KNOW the phone has hardly ...
Vodacom incorrectly over billed me for December by nearly R1000.00. I have been phoning the account queries number 2-3 times a week since February. Every time i phone the matter is "escalated" & i am promised that i will receive the money that was debited from me within 7-14 working ...