Have just had the "pleasure" of a phonecall from Kiren - from your call centre. Kiren wanted to "sincerely" thank me for my loyalty to Vodacom, I have had a contract with Vodacom for the last 15years. Kiren's "thanks" to me are to offer me insurance on my phone. Now ...
My Contract was due for upgrade ande I have applied for upgrade to iPad 4 (64Gig) on the 12th March 2013 at Nicolway and was assisted by a gentlemen called Nick. I was told that they will have stock within the next week but until today the 11th April 2013 I haven't received anything. Everytime I ...
As a family member has had a massive issue with Vodacom, I decided to do some searching in the manner to try find out if the fault was actually due to my family member and not Vodacoms. And it led me to this. After searching for numbers of branches on the website and got numbers to call, EVERY ...
I went to the Vodacom 3G Shop in Tygervalley in middle March to upgrade. When got there I had to wait 15 minutes for a consultant to help me. when someone helped me this person made it very clear that I am keeping him from taking his lunch hour. I went from a Blackberry to a Samsung Galaxy with ...
Still no response with regards to previous complain - it has been 3 weeks!!! ...
I queried online about a cheaper option for myself. Brian responded first, I had another question and then had the pleasure of dealing with Zanele, she kept me informed every step of the way, was patient, answered all my questions, changed my debit order date to the 1st, I had another question, ...