I have phoned twice today to get feedback on the phone Vodacom broke and needed to replace. Each time they take my number and will call back. They never do! Last week Tuesday I went in to find out when I will receive my phone back, after a month of no response from them. according to their manager, ...
Hello Peter, Two months I reported a that happen to my contract with Vodacom where by someone upgraded my Vodacom account, they have reversed the upgrade and cleared the money that was owed on the contract thanks to Hello Peter but now I'm still waiting for them *Vodacom* to give me the feedback of ...
To whom it may concern I would like to lodge a complaint about my data account for the following cell number 072 989 5298 which was deactivated. I had a debit order on my credit card account. My bank replaced my credit card before it expired due to a suspected security breach. Everything else ...
I went in to Vodacom Cape Gate to book my phone in for repair on the 16/03/2013. I declined using one of there service phones as I already have one. They told me that the phone had to be sent to Johannesburg to their advanced repair center. I have called once a week since and I am not getting any ...
After many complains (2years) about my bad reception at home. I was promised a booster. Fondile phoned me OUT OF THE BLUE on 2ND OF April asking me if I'm at home because he wants to install the booster! THAT afternoon! NO appointment No warning NO arrangement. I was in the Cape THAT afternoon. AND ...
I received a faulty refurbished handset from the Vodacom repair centre for the second time. I went back for the 5th time yesterday to get a handset that is working!! After travelling back and forth in excess of almost 700 kms I was getting impatient with their service and what I have to spend on ...