At the end of February this year, my brother collected an iphone 5 for me at a Vodacom shop in JHB. He did not open the package but I opened it on the 16/03 and on 17/03 I did a sim swap. During that week I realised the unit was faulty. If I received a call/msg it would ring for a split second and ...
My parents are being stalked and harassed and have received several death threats from a Vodacom client. It is starting to become very serious and has been going on for more than a week now... everyday! A case has been opened at the police, but as we all know... they are not the most dependable ...
My bill over the last 2 months came to R9700 mainly for data. It took vodacom 5 days to "investigate", & replied saying that is correct, & I should be more vigilant when using my phone, giving me all these precautions i should take when using my phone. I previously had the i-phone ...
My phone does not work in Stellenbosch, at all! What is going on? This is ridiculous! It does not even help to leave my mobile number as you cant call me on my cellphone! Please give me a number I can dial from a landline. Have seen numerous complaints from people regarding this issue on social ...
I live in the Helderberg Basin but work outside of it. As such, I have a lot of contact with family and friends in the Basin area. Yesterday, for some unknown reason, there was no network coverage in the Basin area. At a friend's request, I phoned the Customer Care call centre to find out whether ...
On 11.04.2013 I purchased a MyMeg 100 data bundle by smsing "MyMeg100" to the number 100. The bundle costs R49. R49 was immediately deducted from my airtime. On the evening of 11.04.2013 I received a bank notification (sms) that R49 was deducted from my bank account AS WELL. On 12.04.2013 ...