I would like to thank Kim for the excellent service provided. After the 2 calls I made to the call centre I was not sure that my query will be resolved., and with a blink of they eye Kim came back to be with good news. Thank You so much kim I will buy the Contract replacement card over the weekend ...
I am still waiting for somebody in a reliable management position to contact me about my 3 business contracts I have requested to cancel. Nobody in any position of authority can seemingly pick up the phone or email me. They don't care that you spend thousands of rands with them a month. I have ...
I went to Vodacom for an upgrade. I was told I had to pay R150. Then Pumzela told me I have to pay additional r63 for a sim swap. I wanted to know why must i pay for one when i have one, she then told me the nkoia lumia i took has a smaller sim card. i told her I dont see why i have to pay when i ...
In Dec I was due for an upgrade I went into the Canal walk store. I told the Consultant Roxanne that I wanted to upgrade my phone on my existing Talk 240 contract & wanted a blackberry & that I didn't want to pay anything more on my current contract. There was a deal for the 9790 with a ...
What on earth is the below clause suppose to enforce? So the tea lady at Vodacom hates my wife so she contacts her connection in IT area... adds time used on my account and creates this "CERTIFICATE"!!! So how do I prove 'on the face of it' its not my debt... seriously .. reword this to ...
I would like to complain about the data usage charges on my account for the month of March. I have a new IPhone 5. I have also been charged for downloading data which amounted to at some days R895 per day. This started on 18 March and by the end of March reached R1800 over my total data bundle. 1 ...