My actual complaint is quite simple, I did an upgrade online to an Experia Z which offered a free speaker if you did the upgrade online. I've received the phone and the sim card but no speaker. Not the end of the world and the issue should easily be rectified or clarified. Vodacom had sent me an ...
I took out a contract with Vodacom which expired in December 2012. They kept on debuting my account and the amount went up from 99 to 135. I phoned in in March 2013 and was told my contract was cancelled. In April the debit order went through and now I am being told my account has been handed over ...
Due for upgrade, I went on-line to select my phone. The particular phone I want was not listed as an option so I contacted the upgrade call centre to investigate my options. The first lady I spoke to provided me with specific information. Our call was cut and I had to call back. I got through to ...
Since my previous complaints the signal stability has been much better. I also had feedback about 3 times which was good. Unfortunately the last 3 weeks the signal stability has been very bad again. I have heard rumours that vodacom is building another tower in the area, but I do not know if it is ...
If you have to pay their on your neck but if u seek help they are USELESS ...
I upgraded my internet contract during March 2013 at he vodacom in kolennade shopping centre. I specifically told the lady who was helping me (Dimakatso) that I am going to buy an ipad in 3 weeks time and that I want to use this same internet contract on my ipad. She explained to me that it is ...