Vodacom have suspended my Internet service although they are still billing me for it. The woman, Phozisa, from the call centre was most unhelpful and asked me ridiculous security questions like what date I get billed on. Who on earth remembers the billing date of the account. It's a standard ...
Logged a call on the 28/3/13 and my data sim was to undergo an investigation for a R10k bill which has never happened to me before! Was told it would take 2 weeks to investigate and resolve.. On the 03/4/13 received an sms saying my data account would be soft locked as it as used up. I did not even ...
I took a new contract with Vodacom - Galaxy Ativ Smart PC. I received the device - a week after ordering it, in March, with the wrong sim! Then i called, batteling to get through then told them I got the wrong sim, so they told me I can go buy one!!! Im sorry this is a contract deal Im not going to ...
I saved up till i was able to take out a Blackberry 9900 on contract. when i finally did, less than a month of having my phone, the scroll key stopped working, and my phone would scroll at random. i took it in to the repair center looking perfect, without a single scratch. after 3 weeks of waiting, ...
I am unhappy with the service I have received from Vodacom. I took out a 3 year laptop 3g contract with in july 2011 which I have been paying monthly without any interruptions since, I took out another 2 year cellphone contract in December 2012. Due to financial problems, I was unable to make my ...
I upgraded my my Voadacom contract in October 2012 to a Blackberry 9360, in January 2013 the phone started freezing, in February 2013 I handed my cellphone in at the local Vodacom branch, they sent the phone away for repairs/software/firmware update, when enquiring on the status of the repairs in ...