AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Billing for non existing account | #313514

Vodacom
Billing for non existing account

Vodacom billed me R135, 00 for the topup contract I don't have with them. They send me the account no. I2546691 and phone no. 0716030549 for billing me. I did phone vodacom with query, then they told me to make an affidavit that I don't have 135 topup with them, of which I did.
To my surprise now I receive message from vodacom collections saying I owe them, and I must make arrangements for payments before been handed to credit bureau.
How can I pay for a contract I don't have with Vodacom.

Please help me.

Date:

Company: Vodacom

Country: South Africa   City: Vodacom

Category: Telecommunications

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