I have been trying for 3 days to get Vodacom to do device switch from my blackberry Z10 to the bold 9900. This is a business contract so I had to send a letter with a copy of the id of signatory for the account. I have dealt with 3 different departments and 3 days later this service still has not ...
While the communication is good at the call centre, I haven't yet received what I asked for. I have called 3 times now requesting a blacklisting form to be emailed to me - still nothing. Please could someone, anyone just send me the form??? ...
My account was debited R3000 more than usual i then proceed to the vodacom website to have a look at what the problem is. I find that the is a R3000 data usage charge on one of my accounts so i go to Itemised billing for this account and what do i find they have disabled the itemised billing for ...
I bought at the 05-03-2013 a ML12 Bluetooth Headset for R399 and noticed at Cape Town that the hanger is missing. The product can't be used like that. No problem - I thought - next time when I have to go to Gauteng I go to the shop and ask for a solution. I only could come back to the branch ...
My daughters cell phones were due for an upgrade, on the 2nd of April I went into pinelands vodacom branch to order the 2 blackberry 9320's for R169 a month contract as was advertised. I sent an email with the contract numbers, confirming the order, because they didn't have stock. At no point did ...
So, a couple of months ago I went through some financial issues and could not pay my account. My line was deleted from their system and I had to pay R280 extra because I wanted it activated again. I was in arrears for a month. Now it is upgrade time, only I can't upgrade because I am in rehab. The ...