After being with Vodacom for 8 years, it has become increasingly difficult to have a cellphone conversation at my house because the reception is getting progressively worse. I have upgraded to the iPhone 5 in December 2012 and kept the phones firmware up to date. But if I put this phone and my ...
Submitted my cell phone at Vodacare and filled in the insurance form, and that form did not reach the insurance company and my phone was returned unrepaired, and had to physically go back to Vodacare to fill another form, and it's a month now without a phone. I'm frustrated and disappointed because ...
On the 17th of April I got a sms from Vodacom Customer care that someone is trying to do a SIM swap on my number. I was in a meeting and as soon as I came out I phoned the customer care and mentioned that it is a. He keep on asking me questions about when I last made a phone call? When I last ...
I was appalled to have recently requested itemised billing on my Vodacom account - only to find that a company by the name of Buongiornio SA has partnered with Vodacom and is deducted R5.00 every 5 days from my vodacom account!! I called Vodacom about it and they gave me a number to call for ...
Dear Vodacom Re the below complaint posted last week - I did receive a follow up call and since have had dealings with the Cavendish Claremont branch - the service I have received as an ex / current prepaid client was exceptional and much appreciated and I would like to thank the staff I have been ...
I am now realy disapointed with Vodacom after my complain through hallo peter they called and agreed to come collect the phone to date nothing has happened and I have called then almost every week what is unfortunate with this is that come month end I am going to be billed. I just hope that they do ...