I recently logged onto the Vodacom website to check my April bill. Imagine my shock and horror when I discovered that the amount owing is R2 316.46. I have checked the bill on 082 4450 and have noticed that there is additional charges on my account for 'data usage' in the amount of R1140.40. I ...
25-12-2012 I received a Samsung Galaxy S2 for Christmas. Shortly after it gave me problems but my nearest Vodacom store is in another town so on 24-02-2013 I booked it in for a faulty battery and charger and the fact that it gets extremely hot and just switches off. So I get my phone back AND GUESS ...
My account was debited for a cell phone contract account that was not mine. I logged a complaint a number of times and it always ended up with accounts to refund me but till this day i have not been CREDITED. ITS BEEN OVER 5 MONTHS NOW. I have sent through all required documents more than once and ...
The R149-00 p/month for 2 Gig internet contract with Vodacom is pathetically slow and not worth entering into. I am definitely going to stop mine at the end of contract to never again deal with Vodacom. This is probably a typtical example of to much users in a small bandwidth of space. But that ...
My Samsung S3 is a year old and suddenly switched off one morning. It was completely dead. I took it to Vodacom in Greenpoint to be repaired. Upon arrival, the consultant immediately said "Your phone might be irrepairable' How is this possible? No disrespect but she isn't a technician and she ...
At the beginning of April I had a huge dispute with Vodacom which was partially resolved (previous complaint on Hellopeter) I wanted to make an arrangement and thus far had no response whatoever. I sent the email below to various people with no joy: The last consultant I spoke to told me I can make ...