I have been informed by a Vodacom operator on Saturday, 16 March 2013 that I have been billed R7.00 per day by Opera Telecom SA (Pty) Ltd since November 2012. To 'unsubscribe' I will have to be without airtime for 72 hrs in order for the process to work. I work for an agency and need to be able to ...
I went into the Vodacom Welkom square store last week to log a complaint concerning my cellphone contract being suspended. They referred me to my bank and told me that a stop order has been loaded, I then had to go back to the store a second and third time as my issue could not be resolved. ...
I have just waisted ten minutes listening to a consultant telling me of additional services to be offered to me "as a valued customer" only to be told at the very end that there would be a R79 charge - this despite me asking at the beginning of the interview if there was a cost involved. ...
I recently upgraded my cellphone contract at the above-mentioned store and was treated with great service from the staff especially one Lester Sheriffs, the manager of this branch. The contract that I upgraded to was for a Nokia Lumia, that came with an XBOX 360 Slim console. Upon taking the ...
I was due for my upgrade and took up the Nokia Lumia 920 contract. I had a Blackberry before. The sales consultant told me that my premium per month would be R499 to which I agreed. Now by my surprise they debited R567 and last month as well - Reason for this amount being debited: Because my BIS ...
Dear Vodacom, please acept my sincere apologies as i have blocked you guys from debiting my account this month. i really do not appreciate the way that you have been treating me. This complaint gors back to Jan this year. it is April and still nothing has been done regarding refunding my BIS. I ...