This is the second time I have to complain about service at vodacom, I signed a debit order when I took over my account and it never went off and when I email them about it I just get automatic response emails that someone will get back to me but they never do!!! ...
I don't think it is fair that Vodacom's sms and data bundles expire after a month. It is a product that;s been paid for. I cannot see the reason for it to expire if a part of it is unused. ...
I sent my phone in to repair a common fault among iPhone 4S. The WiFi radio chip malfunction. It only a couple of months old and under warranty. They replied with a quote for R3000 because of water residue found. Bottom line is that they admit the fault has nothing to do with water and the fault is ...
I have been charged every month for the V-Live service which I have never subscribed to. After consulting Vodacom customer care - I have been shown that I have never been subscribed. V-Live account requires you to purchase a product on their service if you want to subscribe. I have never. I want my ...
Went into Vodashop Woodlands to do a SIM swop to a micro SIM for my new phone. Spent quite some time with the consultant, and paid for the SIM swop. 5 hours later nothing has happened. I phoned 111 customer service to be informed by an who got my name wrong 5 seconds after telling him my name, that ...
I can honestly say today without a doubt that the company with worst customer service in the world has to be Vodacom. I have been let down in almost every aspect possible since the second day I received my new contract phone. Dealing with them has been a nightmare. I don't think they know what the ...