I submitted my phone at the Vodashop to be assessed for an insurance claim. They sent me to Vodacare who then approved the claim and returned the phone to me. I went to the Vodashop to claim my new phone and the gentleman said I must hand in the damaged phone for the claim to be processed. I will ...
I live in Cape Town. On the 03/04/2013 my wife's pay as you go cellphone stopped working. We called the Customer Care to enquire and were referred to a Vodacom Shop. At the Vodacom Shop, we discovered that the phone was blocked. We asked for reasons and no one was able to provide this except to ...
I am not sure if there's anybody at Vodacom who is interested in helping me or other customers who are just as frustrated. I 'm receiving threatening letters for something that has nothing to do with me, I am so OFF. I have a been a loyal customer of Vodacom only get a slap on face, I'm not even ...
Mrs JS Duvenhage requested that debit order date be amended from the 25th of each month to the 2nd during November 2013. Received an sms saying that amount of R1 406.83 wil be deducted on 2nd of December 2012. The debit order was then presented for R2 558.13 which was returned by the Bank and ...
I have a myGig10 data contract with router for R799 Per Month I am supposed to get 10Gig anytime data and 10Gig between 0:00 and 05:00 am. This is the main reason I got this package and contract. But I am only getting my 10Gig anytime and NOT my 10Gig Night Owl Data Long story short here is the ...
My phone gets unbearably hot when it is on charge or on the Internet, seeing as its ensured, I took it to Vodacom Alberton. They then booked it in and my mom received a phone call saying that it is going to cast her R1800 for a new phone because they are not paying for it! They said it was water ...