On a regular basis i dial *111# to check my points and would notify that i forfeit 0 points at the end of the month. Suddenly on tuesday i get an sms saying i am gonna lose 38 points the following tuesday if i do not redeem them. This came as a shock to get contradicting info a week prior, i still ...
On 6 February I had requested copies of my December and January invoices to be emailed to me. Had an upgrade in December and the deducted dt order was far more than what the package had indicated. Needed to check the debits for these 2 months. Several reminders were sent and still have not received ...
In april 2012 I upgraded2 a 9380 curve then the speaker was faulty, I took it in on the 5/05/12 & it was replaced. On the 11/02/2013 the buttons at the bottom was faulty and the phone unlocked on its own, the phone was replaced. On the 09/04/2013 the buttons at the bottom were faulty again ...
In December 2011, I upgraded my contract to the BlackBerry 9900 package which came HIGHLY recommended by Vodacom. In September 2012 the phone started giving me problems and I was told to book it in. I was then given a refurbished phone - 2nd phone on same contract. In Feb/March 2013 the 2nd phone ...
Hi. My name is Denzil Jacobs and I entered into a 2 year cellular contract with Vodacom and got a Samsung S2 part of the deal which included 1 year manufactuer gurantee and another year added for the Service provider. About 14 months into my contract the phone started to experience problems with ...
Today we have travelled specifically from Tzaneen to Polokwane to do a contract upgrade at Vodacom in the Mall of the North. After we have done the upgrade, we requested a Sim Swop for another number. We have supplied the cell phone number for the Sim Swop to the salesperson, and he clearly wrote ...