I have a myGig10 data contract with router for R799 Per Month
I am supposed to get 10Gig anytime data and 10Gig between 0:00 and 05:00 am.
This is the main reason I got this package and contract.
But I am only getting my 10Gig anytime and NOT my 10Gig Night Owl Data
Long story short here is the links for the vodacom website
[URL Removed]
and
[URL Removed]
supporting my case.
After reporting this to vodacom on 082111 with reference numbers S3-TNW20-05T46 AND S3-TNX28-8ZMRI
They came back to me saying that promotional packages are not entitled to receive Night Owl
Firstly I also have a 3Gig PROMOTIONAL package and I get Night Owl on that
All the Vodacom website details says I get Night Owl
The consultants on 082111 say that I am supposed to get Night Owl
Nowhere has anyone told me when I got the contract that I will not get Night Owl
Nowhere on Vodacom's website does it say that Promotional Packages are excluded.
I do not require lenghty apologies I just want it fixed
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