My phone had a problem and it was still under its 1 year warrantee. I took it into the Cresta repair shop on Saturday the 13th of April 2013. I had a message to collect it later that afternoon. On Monday the 15th of April 2013 I collected the phone just to find out that it still was not fixed. I ...
ON 31 MARCH 2013, AT 21.45, I CALLED THE VODACOM CUSTOMER CARE CENTRE AND SPOKE TO NEO, REFERENCE NO. 4172186, TO ENQUIRE ABOUT THEIR RED PACKAGES. I ASKED HIM IF I COULD MIGRATE TO THE R1599 PACKAGE IMMEDIATELY AND HE SAID NO, I MUST CALL AFTER THE 3RD APRIL, I.E. MY BILLING DATE. I TRIED CALLING ...
I have had it with vodacom, always problems and no results. Never EVER have I been this disappointed by any company, service or goods. My first problem started when I got the vodacom internet contract, payed for the whole first month, and only received half of the data, was not informed that I ...
I can upgrade 2 of my numbers on vodacom, today we went to Vodaworld to upgrade, we got a pamphlet as soon as we got in, Altech Autopage has a Blackberry 9320 on a Top up 99 contract for R149. Vodacom has exactly the same phone on the same contract for R199. Now I must pay R50 a month more R1200 ...
I feel cheated because I bought a data bundle for R150 (500MB) towards the end of March, and now I find it expires at the end of April. Barely over a month. I cannot redeem my money by changing it to airtime to use, and I cannot transfer it to anyone else to use it with me. The reason I cannot even ...
I am due for an upgrade and upon requesting a similar package in price and benefit, I was told that my average monthly spend does not warrant that I upgrade to the option I elected i.e. Smart Large from my current Talk 240. The best I get offered is Smart Medium that only provide 120 min. Never ...