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AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Shocking nonresponse to request to cancel contract | #104630

Vodacom
Shocking nonresponse to request to cancel contract

I have been trying in vain to obtain a simple email address for ANYONE in the vodacom accounts or legal department and NO ONE is prepared to give me one. Your website does not help at all! Your vodacom call centres have sent me round in circles for days with no answers or success. They blatantly make me hold and put me through to dead end options on the customer care line. I have a lawyers letter I need to email to Vodacom as I am willing to PAY to cancel my 2 contracts as I am EMIGRATING.

PLEASE CAN YOU SEND ME AN EMAIL ADDRESS of someone in LEGAL or ACCOUNTS that has a brain!!!

THANK YOU!!!

IRATE Vodacom customer of 6 years...

Date:

Company: Vodacom

Country: South Africa   City: KZN

Category: Telecommunications

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