I contacted vodacom on 12/04/2013 to find out what amount is to be paid for a premature cancellation for the contract. They immediately responded via e-mail regarding the premature cancellation fee. on the same day I went in to the bank and made a cash deposit into the account number that was given ...
I went to the craighall Vodacom store last week to change my bank details, get a 3G dongle & micro sim. The latter took over 2.5 hours (but beside the point). Having thought my bank details had been changed, I got an SMS requesting me to send a copy of my ID - which I had already done at the ...
Still no feedback on what is going on. Very disappointed in the poor service Vodacom provides as seen all over HELLO PETER. I would really like to know what happened to the data bundle a purchased but did not receive. I am sick and tired of all this noises. As a consumer I know my rights as stated ...
I took out a new contract with Vodacom Shop on Saturday the 4th May 2013. Now its Tuesday evening (7th May 2013) and I have an emergency at home and am unable to use my phone to call a plumber as my phone tells me ":SIM card registration failed. I contacted the help desk via email and got a ...
I cancelled my one contracts in march this year and requested them to make the nr prepaid. I used by last free minutes up and never attempted to use the phone till today. When I switched it on is said no service. I used another phone to phone customer care just to be told that it is a problem with ...
It is now over 6 weeks since my BB9900 has been for repairs. Vodacom, Northgate has still not been able to get my phone back from Roelene from he advanced repair centre. CONSULTANT RESPONSE was quick but i am still without my phone becaus your Advanced repair centre is "useless" and who ...