I walked into an almost empty vodacom store on the upper level of sandton city on Saturday, sat by the section for upgrades, and none of the staff approached to help, i had to go call someone to help me. The guy that helped me had no idea what he was doing, or what contracts to suggest. He has ...
I am angry beyond words. I went to Vodacom Menlyn to buy a modem and sim card around the 7th of February. I specifically told the consultants that I'm buying the modem and sim card for my 21 years old sister, but for some reason she gave me a contract that bills after you finish the MBs. I got a ...
I took my blackberry, on the 18 of april 2013 the to be repaired at vodashop repairs cresta, when I got to the store, my phone, a brand new blackberry, with screen protector was taken and booked in. On this day, I was not told that water damage could not be repaired, I was also not told that if ...
I have contacted Vodacom several times over the past 2 weeks to query funds going off my prepaid account. Given that I have not subscribed to any additional services, Vodacom has no right to allow any external provider to take funds from my account on a continuous basis. The staff at the call ...
I enquired on the 05/04/2013 at 14:15 to Vodacom regarding my bank account being debited by a certain amount. Knowing that I dont have a contract with them any longer this took me by susprise. I eventually spoke to someone in the customer service department who couldnt help me... AT ALL Brian ...
I am receiving calls from 3rd party marketers on my vodacom line. Today, 2 calls from 'elite mobile (who claims to be Vodacom's preferred reseller)' and 'Rewards mobile (?)' both of whom have my personal data, know that I am a vodacom customer, and offer to sell me vodacom products/packages. I did ...