Paid for sim swap - not done Called contact centre - no advice Called contact centre 4 days in a row - 4th day received proper advice, 4th day was told 082111 could not assist Went into store in JHb - promised sim swap would be done - not done Credit card that sim comes in not received - handset is ...
Thank you to Vodacom, and especially Rochell Carolus who responded within the hour to my complaints posting about Cellucity. Even though it was not Vodacom itself, she phoned me immediately; she forwarded my complaint to the relevant person, and then phoned me back. Within the next hour Cellucity ...
I contacted Vodacon to cancelled my contract with Vodacom about two months ago, this was due to poor signal at home. I spoke to Lineo, who does not have a direct line, she gave me the option to keep the phone and pay R2600, she said that she will send me a contract to sign, I also informed her that ...
My cell was stollen at 2:50pm on the 22nd of April at the gautrain station, so when I realized it was gone and was able to call vodacom and lock the line and blaklinst the phone at 3:53pm about R1000 worth of charges were done on my phone, some were airtime transpheres, some WASP's of sorts and ...
Last week Friday I had called to make enquiry on the Samsung S4, the assistant Justin said he will call me back to offer the best deal, showed some sort of customer care however the truth of the matter is, to this day Justin has still not called back as promised, I had called him 4 times, he seems ...
What useless service I have received from Vodacom Cresta. I took my phone in about a month ago to Vodacare in Cresta as I was having battery problems with it, it is under warranty and the only problem was the battery. No one told me what was happening or what was wrong or if it was fixed, I had to ...