My phone was send by a vodacom store to a third party instead of vodacom repairs, now the store is telling me it is a lot cheaper this way but I was under the impressing that if I take my phone to a vodacom store they should send it to vodacom repair centre. Furthermore the manager of the store ...
I have a problem buying data bundles from my phone i called vodacom call centre for assistance, they gave me different options on how to do it but all of them did not work. it has been a week trying to load data bundles with no success, finally they told me to call the data department which they ...
Even after lodging a formal complaint with Vodacom Customer Care they continue to provide me with poor service delivery. Shocking to know that there response time to provide feedback to an unhappy customer is 2 days!!! In my opinion it should be the same working day if Vodacom's Aim is to achieve ...
I was over charged by Vodacom for a spam service from their content provider Worldplay, of which I never subscribed to the service. Once I saw an incorrect debit on my account I called Vodacom who then told me that it's because I have subscribed to content services. I have never subscribed to such ...
It is really not often that you receive brilliant service these days anymore!! I had my entire handbag - and luckily I was due for an upgrade. I went in to Vodacom Lakeside Mall and I'm so lucky I was served by Jonathan. Not only did he recommend the best package for me based on my requirements - ...
I bought a Justin Bieber Starter pack for my daughter on the 13th of April 2013 but only activated the sim card on Sunday the 5th of May 2013 because my daughter still had airtime on her previous sim card. On activating my daughter's sim card I checked to see if the airtime that was meant to be ...