I went into Tygervalley Vodashop for an upgrade on my cellphone on Friday, 5 April 2013. The sales consultant was very helpful and after discussing the total of my monthly invoice, a total was given to me and it was acceptable and within my budget. I received my invoice for May 2013 on Apr 8, 2013. ...
At the end of March, I changed my account from a Talk 240 to the new RED VIP all inclusive package. On the 3rd of May 2013 my new monthly charge was not only the R1999 for the RED VIP, but also another R1400. I made an enquiry on the 4th of May about that, and they said that I have to pay R22 for ...
I am very angry because of Vodacom, i loaded 250MB on Sunday which was on the 12th then yesterday which was on the 14th i get a message saying they are finished. that is just nonsense because i normally load 100MB and they last more than 2 days and the response i get is that it shows i was on the ...
Still no response to my or my attorney's letters to Vodacom Legal Department since January. ...
Two days ago I went and bought a R110 recharge voucher because I wanted to buy a 250mb promo bundle. I already had a 250mb promo bundle active but it was about to run out so I wanted to make sure I didn't have interrupted service. I recharged and loaded the bundle. I start using the data only to ...
I have been having endless problems with Vodacom. 3 months ago i changed from a blackberry to an iphone, and yet they still believe in charging me monthly even after i cancelled the BIS and an SMS bundle on my phone. I have been in numerous talks with the call centre who explain they need to take ...