After religiously filling out the Contract Migration forms (to move to one of the Smart Standard contracts) and confirming that BIS and device insurance are canceled, I received an invoice from Vodacom one month later stating that BIS and device insurance are still active. Phoning the call center ...
Due to limited space can only type just of it. Please email me for more indepth details unexplained data usage. Vodacom can not provide indepth proof as to the used data is really been used by me, just there word that it is. continual suspension of my account without warningf arranged agreements ...
I renewed a Vodacom contract for a Blackberry Curve 9360 in Dec 2012. After 3 months, the phone stopped working - it literally died & wouldn't come back on. I took it to Vodacom's repair centre in Eastgate, after which I was left without a phone for ONE WHOLE MONTH before Vodacom eventually ...
I am highly frustrated and upset. I make payments for my vodacom account via internet banking every month on the 26th of the month. I now receive an sms telling me that my account is in arrears with R203.50, upon enquiring from your call centre i get told that my debit order payments return unpaid ...
So I get called up by Elite mobile, offering me a pre-approved contract. 1) I currently have a contract. Why would I possibly want two contract phones? 2) Why is Elite Mobile, a company I have no affiliation with, calling me and telling me they're calling existing Vodacom subscribers with this ...
I got a new iphone 5 on monday 13th may and it came with a nano sim card, i phoned vodacom to help me switch from my micro sim and they said it will be done. today 15th may i phoned the 082111 number and they told me a totally different story that it's not possible because it's a contract phone.. ...