I decided to buy out my existing contract to get a new contract. I was told at Kenilworth that there is no way my number can be ported and I must get a new number. I was also told not to pay-out and close my old account until the new one is open. I did this and the new account with new number got ...
I have ordered a new MyFi device from Vodacom online store. I received a confirmation that my contract has been approved and the item will be shipped next day.- This all happened on the 13th Jan. After a couple of days I was informed the device is discontinued and they will contact me to discuss a ...
I have 4 contracts with Vodacom. Three of them coming up for an upgrade, the other one is already upgradable. Tried to upgrade online, was declined. Phoned the call centre - was declined without a reason given. Tried to take out a new contract - declined. The reason it was declined is because of a ...
My iPhone 5 started rejecting the simcard and I booked it in on the 22nd of December 2013 at Vodacom Menlyn repair centre. On the 27th of December 2013 I went to the shop to enquire if they know what's wrong. I was told that no feedback is available and due to the number of holidays I can expect an ...
Hi, I am very DISAPPOINTED with vodacom. I was by Vodacom during the month of December 2012, I was given 2 phone with the pretence that they are for free only to later find out that they are both contracts. I then asked for the contracts to be cancelled and for the cell phones to be taken back. 1 ...
I called vodacom (011 653 6530) was on the call for more than 15 min to be told that i had to wait a further 3 - 5 working days to be refunded my money that is owed to me since November 2013. why must i keep on waiting for my money that is due to me if the circumstances were different would vodacom ...