My Samsung i9001 (still under warranty) has now been for repairs 6 TIMES without it being fixed. My phone has been rebooting at random for the past 6/7 months and upon rebooting cuts off the data/internet connection. It's been sent to Vodacom's highest repair centre in Joburg and also to SAMSUNG's ...
I had a billing complaint regarding an issue with Mira Networks (many complaints on hellopeter re. this issue). This was resolved by Olivia Isaacs (ref S3-T4O2P-PZ0Q). However, the refund was not followed through by the accounts dept. 3 weeks and 4 emails later, they are still wasting my time with ...
On the 06/01/2014, I converted m3g Data number to a contract. Till today I am not able to Use the 3g number as no data has been loaded by Vodacom. Am deeply disappointed as I thought Vodacom is one of the greatest communications companies. Several phone calls to cal center were a waste of my time ...
I am very disappointed with the service that Vodacom is giving it's so called VIP red customers. Since October 2013, I have been query my fianc? s account and to this date it is contradicting statements and poor services received. My fianc? s line has been soft locked, hard locked, 7 day notices ...
I purchased a 5Gb data bundle around 14/12/2013. When I checked online, I had been billed but could not see the remaining balance on that 5Gb bundle. Even after several phone calls Vodacom could not explain why it wasnt being loaded and said they expect to have a response by 09/01/2014. On ...
I requested an upgrade for my wife as a birthday present on 28th Dec expecting delivery within 24 hours as per Vodacom. After many frustrating calls and stories (details of persons I spoke t can be provided) - at my insistence, I eventually spoke to a manger Masilo who said he would look into the ...