On Saturday the 18th I bought a sim card from a Vodacom shop, RICA'd it and then bought R150 airtime to be converted to 1gig data via the promotional special. Once home I inserted the new sim into my phone and followed the prompts to convert the airtime into data, once complete I removed the sim ...
My initial complaint of poor 3G reception in the Blackheath area was logged on the 13 of March 2013 ref:00146a8KMNCQ59TB. I was informed that the solution will be to switch over to GPRS. This was not a viable solution so I logged another complaint ref: A1-NTI5-21C1DN this was handed to the network ...
I've gone through 3 faulty handsets from Vodacom and I complained to them telling them that I will not accept another "refurbished" handset from them and I was promised that if they cannot fix my last handset I will be given a new handset, I told them that as proof to me that its not ...
I have been paying my bills diligently and when applying for vehicle finance only then did I realise that I had been listed on the ITC! I had no communication of this. I had spoken to the accounts department and arranged to end my contract and settle in three instalments! This is not the first I ...
Again, i have to write about the lack of and non existent service from Vodacom. This is the third complaint in 2 months about their service. I sent in a proof of payment at the beginning of the month that still has not been picked up and when I was sent my statement, it did not reflect. I again ...
I went into the Vodaom store in Fourways mall yesterday to do a sim swap from my old sim to a mirco sim in order for my new phone to work. The lady who helped me informed me it would take 2-4 hours to complete. This was at 16:20. As of now, 08:15, my micro-sim is still not registered on the ...