After numerous attempts to resolve why my data charges deducted from my account was so high even though there was a cap on the amount and I had not even used or had the data card. I had blocked the card and still my money had been deducted for 4 YEARS!!! No usage just payments for nothing!!! You. I ...
Dear vodacom .please do not contact me re this complaint... this is to all people wanting to take a contract out with vodacom .think twice .i have 3 contract with them and have been with them for years .but that does not count at all .i recieved good service when i took out the contracts .the ...
On 06/03/2013 I paid R2306.00 as a full and final payment to buy my way out of a contract related to no. 079 311 7805. Stupid me - I didn't pu t a block on the debit order and on 07/03/13 (the next day) Vodacom took R351.77 from my bank account. Since then I have phoned Vodacom Accounts on 082 1946 ...
Its been almost 3 weeks and Im still waiting for Vodacom to collect the handset. Ive dealt with social media, upgrades, customer care and still nothing. Each one having a different story and promising it will be collected. From agents to management. A different story everytime. Promises of returned ...
On the 5 th of May I took my I phone 5 which I received end December back to autopage galleria where I bought it from as it does not want to take charge- I tested the chargers as I have 2 iphones! I was told 10 days and I would have a credit. On the 15th I phoned the service centre and they could ...
I have a Vodacom contract which is sponsored by the company that I work for. In November last year I applied for a contract upgrade to an Iphone 4 I was told they where out of stock and had to wait until January when the phone was finally delivered. My bill since taking the phone has been extremely ...