Vodacom upgraded my phone in January but didn't change my contract to data. I have been dealing with vodacom for the last 3 months about this issue. They say they have given me a R3000 credit, but they used it for last months bill so there is no credit left. This months bill is the first month on ...
I have been complaining about OUR reception in our area for 9 month and that I felt that Vodacom is cashing our subscription fee without delivering any service (you can look at my wife's balance). finally somebody at Vodacom showed same compassion and offered to cancel my contract, which was a bit ...
In Nov 2012 I took a premature upgrade to get the S3. I went to Vodacom World and the consultant convinced me to switch my long term Talk 200s to a Smart something as the handset is covered by the monthly charge. When he printed the quote he scratched out an amount there on and his words was, ...
I took an upgrade with Vodacom Canal Walk on Sunday 05 May. within less than 24 hours i called them to ask that they please cancel the request as I would prefer to cancel rather than go ahead with upgrade. The consultant whom I dealt withinformed me that he would refer the matter to another ...
I would like to try add another contract to my existing line so i enquired about it on the 13th May 2013 and got pre-approval and said to the agent (Dino) that i would speak to my wife first and get back to him. on the 20th May 2013 i tried contacting Dino to go ahead with the contract but the ...
Took the phone (Sony Ericsson Xperia X10i) to Jabulani Mall Vodacom for repair. Phone Problem/Issues: The phone constantly switches off after a few minutes.(Job number 8719618) After my interaction with Vodacom Jabulani Mall, I was sent an SMS to inform me that the phone is ready. Upon arrival, I ...