Well within six months after I took out a fifth (yes, fifth) contract with Vodacom, the handset packed up. On 14th April 2013 the handset was delivered to Vodacom Repairs in Somerset West. On or about 25 April 2013 I was advised that the telephone was ready for collection. I duly went to the shop ...
I have had a data card (072xxxx) with Vodacom for many years. Last year March I upgraded to get a new USB stick and signed a new contract in Rivonia Vodacom store. They asked me if I would like a cap and I agreed to R500 as I had a 2g contract and that would give me a little extra room. Today I ...
The person allocated to see through to conclusion my query is now completely ignoring repeated requests for customer service. I cant even be bothered to explain the entire situation which has been going on for 5 months already - I just want customer service at this point in time. Despite being a ...
We went into Vodashop Centurion Lake on Friday 26 April 2013 to transfer my husband's phone prom the company name to my name (cause I have an existing account with Vodacom), only to find out that the Brooklyn branch never did my transfer from my mother's name to mine about 5 years ago. After ...
I called the Vodacom call centre as I noticed that my bill has been increasing in amount over the last 3 months, the consultant says that I need to quote the sim card number to prove that I have the sim card and I told her I don't have it I have never used the sim card, she says she cannot help me ...
Extortionate bills for diverting one Vodacom contract phone to my other Vodacom contract phone. Written to 'complaints' department and had absoutely NO response. Read the 'small print' but nothing about double charging for call divert. Disgusted. About to contact Consumer Protection Association and ...