Eturned my new phone to vodacom on 12 April 2013 (phone was insured) was sent for repairs then it was returned to the store 26 april 2013 because they didn't known it was insured. then it went to the claims dept and to date no phone received and even less feedback, was adv phone was irrepairable ...
I purchased a Blackberry Curve 8520 phone from Edgars Nelspruit in 2011 July. I purchased the phone for cash. On friday 10 May 2013 my phone was blacklisted by Vodacom without my consent. They demanded an affidavit and the proof of payment. I have lost the proof of payment but I still have the box ...
On numerous accounts I was billed more than the amount agreed on. When I queried it, they just tell me that it is data that was used. I have a cap of R50 on my account, in other words, I can not be billed more than R50 extra on my account. When my data is finished and the R50 is used I get a ...
I went to do a trade in top up contract, reading up on the terms and conditions inside the pamphlet I discovered that I am elligible to qualify for this type of deal. (My phone switched on, screen was not cracked, all covers were there and the battery was inside the phone (Blackberry 8520)). Upon ...
I have been sending reactivation forms for almost a year now, this has been done via email, fax and at Canal Walk branch. Every time I call them (082 1946), I will be transferred from one department to another, the next thing I get a call from the lawyer (BGA) saying my account has been handed over ...
I've had this Vodacom contract for 2 years now and about 7 months ago I got a Samsung Galaxy note 2. After about a month or so for some unknown reason I couldn't receive any incoming calls from other cellphones, only from land lines and recently all sms's stopped working. I've been to various ...