The person allocated to see through to conclusion my query is now completely ignoring repeated requests for customer service. I cant even be bothered to explain the entire situation which has been going on for 5 months already - I just want customer service at this point in time.
Despite being a corporate client for more than 12 years, and despite paying more than R15 000 over the last 5 months alone, I am still yet to receive conclusive customer service.
I have been passed from person to person, department to department and been treated like.
Now, every attempt I make to literally extract customer service is being ignored.
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