In December 2012 i took out a data bundle for my son of 2 gig and told them to make a top up when data is finished. everything went off normal for 3 months. begin May a sms on his computer came through of high usage for data. I phoned the call centre, told me that outstanding balance on account is ...
I signed up for a top up 99 for 169 pm where I had to hand in a Black berry 8520 for a new 9320 on the 10-05-2013. I contacted the call centre (111) on the 13-04-2013 with following complaint:-The phone works in terms of phone calls and sms's but the BIS (included in the contract as per advert) is ...
So the saga continues, vodacom causes and then just passes the buck to the consumer to rectify it... Been over a month now close to two months of the same! I'm being harassed and threatened, my account is continuously blocked then its 3 hours of fighting to get it unlocked, Lay a complaint via ...
I applied on line for a Samsung Galaxy tablet 10.1 contract on Sunday 19 May 2013. I thought I was taking advantage of getting it within 48 hours and saving on admin fees but I was wrong. No one from Vodacom has ever contacted me and I wonder if they'll ever do. What's really annoying is that its ...
In December 2012 I took my blackberry bold 9900, which I had been using for < 6 months, in to Vodacare Eastgate after it became unresponsive. I was given a refurbished phone in response. In April this year the phone became unusable due to it restarting constantly. I went back to Vodacare and ...
I'm due for an upgrade so thought I'll go in store and find out what available offers they have and the reason I went was I wanted to actually speak with someone. To my amazement when I asked for help the first thing the sales assistant did was to hand me a brochure to read and he just continued ...