I have been complaining since i received this phone, i have an S3 and if i open my mobile data it will take all my data bundles within 30 minutes including my airtime, i also switched to top up thinking it might be better but no it was the same, i called vodacom and sent emails and they all told me ...
Vodacom is one of the most unresponsive companies when it comes to a query on you account. I sent an e-mail with all supporting documents on 2 May 2013. It is today 27 May 2013 and I am still waiting for the itemised billing. And this is not the first time. Last month I waited 3 weeks for the same ...
I phoned Vodacom as early as 8:00 am this morning requesting a 3 months billing statement. During this time I have called in 3 times and no one has been able to close the call succesfully. It is now almost an hour later and I am still awaiting for my proper statements. At first I was given the ...
COME ON!!! How hard is it to communicate between different departments??? Call after call and NO END, i too have a job that requires my full attention. I have spoken to the Data department and they advised that the issue is being dealt with not only ONCE but TWICE I get calls from the Billing ...
I have 3 contracts with Vodacom, I decided to take out a Data contract, I went into the Cresta Store on the 13th of April 2013. The contract was immediately approved and i left the store with the laptop and modem. During the course of the next week, i attempted to connect to the network using the ...
I am shocked and utterly disappointed at the "care" shown to public by the Vodacare Shop in Durban Central. On Friday 24 May, I drove 20 km's to see about having my phone repaired. On arriving at the shop at 12:08, I noticed a note on the door stating that the shop will be closed from ...